KnowBe4 Security Awareness Training

KnowBe4 · Security Awareness and Phishing Protection

Train employees to spot phishing, test them with realistic simulations and track improvement.

Phishing and awareness

Draft summary. This page summarises what the vendor's product family is generally known for. Each claim is pending confirmation against vendor documentation.

Overview

KnowBe4 combines a large library of training content with simulated phishing campaigns and a one-click reporting button for suspicious emails. Security teams can see which groups need more help and measure how risk changes over time.

Campaigns can be scheduled and targeted by role, department or past results, so training stays relevant. Content is available in many languages, including Thai, subject to the content library in use.

Primary capability: Security awareness training and phishing simulation
Deployment models: SaaSPending vendor confirmation
Management effort: LowPending vendor confirmation

Customer challenges and business value

Annual training does not change habits
A yearly module is forgotten by the next campaign, and completion rates say little about behaviour.
Reported emails get lost
If reporting is awkward, the security team only hears about phishing after someone clicks.
Hard to show progress
Leaders ask whether staff are safer, and training completion alone cannot answer that.

What this helps you achieve

More suspicious emails reported, and sooner
Training matched to the roles that are actually targeted
Reporting that shows behaviour trends over time

Key capabilities

Simulated phishing campaigns with a library of templatesPending vendor confirmation
Security awareness training content in video, interactive and text formatsPending vendor confirmation
In-mail button for employees to report suspicious messagesPending vendor confirmation
Automated enrolment and reminders for training campaignsPending vendor confirmation
Reporting on risk by user, group and over timePending vendor confirmation
Integration with directories for user and group managementPending vendor confirmation

Technical architecture and deployment

Where the product sits in a typical security architecture, and what it connects to.

Data sources

Email platform
Employee directory

This product

KnowBe4 platform

Outputs and actions

Training platform
Risk reports
Reported email queue

Generic placement for this category. Actual data sources and integrations depend on the product and your environment.

Integration ecosystem

Categories of systems this type of product commonly connects to. Specific connectors and versions are confirmed with the vendor.

Microsoft 365 and Google Workspace emailPending vendor confirmation
Directory services for user groupsPending vendor confirmation
SIEM and SOAR platformsPending vendor confirmation
Ticketing and case managementPending vendor confirmation

Common use cases

Running a quarterly phishing simulation programme
Adding a one-click report button for employees
Targeted training for finance staff and executive assistants
Evidence of training for audits and cyber insurance

Frequently asked questions

Should simulation results be used to discipline staff?

Most programmes avoid this. Punishing clicks discourages reporting, which is the behaviour you want to encourage.

Is training available in Thai?

KnowBe4 offers content in many languages. We confirm which Thai modules are available for the licence you choose.

Where does the information on this page come from?

This page is a draft summary of what the vendor's product family is generally known for. Capabilities, deployment models and integrations are marked as pending until they are checked against vendor documentation. Ask us for a confirmed scope for your environment.